Refund policy

Refund Policy at Elixir Punch

At Elixir Punch, we take pride in providing high-quality, fresh, and natural beverages. Due to the perishable nature of our products, we do not offer refunds or exchanges once an order has been processed and shipped.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at elixirpunch@gmail.com with your order number and clear photos of the issue. We will assess the situation and, at our discretion, provide a replacement or store credit.

Lost or Delayed Shipments

Once an order has been dispatched, we are not responsible for shipping delays or lost packages. Please check with the courier service for tracking updates.

By placing an order with Elixir Punch, you agree to this no-refund policy. If you have any questions, feel free to reach out to us at elixirpunch@gmail.com.